What is the estimated contribution of the BPM sub-sector to India’s GDP by 2020 according to NASSCOM?
A) Up to 5%
B) Up to 9%
C) Up to 15%
D) Up to 20%
Answer: B) Up to 9%
Which parameter is NOT used to categorize organizations within the IT-BPM Industry?
A) Sector the organization is serving
B) Type of technology used by the organization
C) Geographic spread of operations
D) Revenues and size of operations
Answer: B) Type of technology used by the organization
Which sub-sector within the IT BPM industry has generated revenues of USD19 Billion in FY2013?
A) IT Services (ITS)
B) Engineering and R&D (ER&D)
C) Business Process Management (BPM)
D) Software Products (SPD)
Answer: C) Business Process Management (BPM)
What is one of the key trends identified in the BPM subsector?
A) Decreasing use of social media for CRM
B) Reduced focus on knowledge services specialization
C) Emergence of big data
D) Decline in locational advantage
Answer: C) Emergence of big data
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How many Employment opportunities is the BPM sub-sector estimated to provide by 2020?
A) 10 million
B) 20 million
C) 30 million
D) 40 million
Answer: C) 30 million
Which sub-sector within the IT BPM industry is potentially pegged as a USD65 billion industry by 2020?
A) IT Services (ITS)
B) Business Process Management (BPM)
C) Engineering and R&D (ER&D)
D) Software Products (SPD)
Answer: B) Business Process Management (BPM)
What characterized the First Generation of computers in terms of technology?
A) Use of transistors
B) Introduction of integrated circuits
C) Utilization of vacuum tubes
D) Development of microprocessors
Answer: C) Utilization of vacuum tubes
Which computer is an example of the Second Generation?
A) IBM System/360
B) Apple II
C) UNIVAC 1108
D) DEC PDP-8
Answer: C) UNIVAC 1108
What major technological advancement occurred during the Third Generation of computers?
A) Introduction of microprocessors
B) Use of vacuum tubes
C) Development of integrated circuits
D) Implementation of transistors
Answer: C) Development of integrated circuits
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Which generation saw the creation of personal computers and microcomputers?
A) First Generation
B) Second Generation
C) Third Generation
D) Fourth Generation
Answer: D) Fourth Generation
What characterizes the Fifth Generation of computers?
A) Introduction of vacuum tubes
B) Development of microprocessors
C) Rise of smartphones and tablets
D) Use of transistors
Answer: C) Rise of smartphones and tablets
What does RAM stand for in computer terminologies?
A) Random Access Memory
B) Read-Only Memory
C) Rapid Access Memory
D) Randomized Allocation Memory
Answer: A) Random Access Memory
Which device provides permanent storage for data even when the computer is powered off?
A) CPU
B) RAM
C) Hard Drive
D) Operating System
Answer: C) Hard Drive
What is the function of an Operating System in a computer system?
A) Executes instructions
B) Provides temporary storage
C) Manages computer hardware and provides a user interface
D) Stores data permanently
Answer: C) Manages computer hardware and provides a user interface
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What component serves as the brain of the computer responsible for executing instructions?
A) RAM
B) Hard Drive
C) CPU
D) Input Devices
Answer: C) CPU
Which type of computer is designed for complex scientific and engineering tasks?
A) Personal Computers (PCs)
B) Supercomputers
C) Mainframe Computers
D) Workstations
Answer: B) Supercomputers
What is a key advantage of computers in terms of data processing compared to humans?
A) Increased Efficiency
B) Social Isolation
C) Security Risks
D) Environmental Impact
Answer: A) Increased Efficiency
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Which subsector within the IT-BPM industry focuses on tasks like graphic design and video editing?
A) IT Services (ITS)
B) Business Process Management (BPM)
C) Engineering and R&D (ER&D)
D) Software Products (SPD)
Answer: C) Engineering and R&D (ER&D)
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What are the four main sub-sectors within the IT BPM industry?
A) IT Services, Business Process Management, Engineering and R&D, Software Products
B) IT Solutions, Business Process Outsourcing, Research and Development, Software Development
C) IT Consulting, Business Process Automation, Engineering Design, Software Testing
D) IT Support, Business Process Optimization, Research and Design, Software Maintenance
Answer: A) IT Services, Business Process Management, Engineering and R&D, Software Products
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Which trend is NOT associated with the BPM subsector?
A) Verticalization
B) Emergence of big data
C) Continued locational advantage
D) Increasing use of social media and internet for CRM
Answer: D) Increasing use of social media and internet for CRM
What parameter categorizes organizations within the IT-BPM Industry based on their sector served?
A) Type as well as range of offering
B) Geographic spread of operations
C) Revenues and size of operations
D) Sector served
Answer: D) Sector served
Which generation saw the introduction of microprocessors in computers?
A) First Generation
B) Second Generation
C) Third Generation
D) Fourth Generation
Answer: D) Fourth Generation
What is the function of Input Devices in a computer system?
A) Stores data temporarily
B) Provides permanent storage
C) Facilitates communication between the computer and the user
D) Executes instructions
Answer: C) Facilitates communication between the computer and the user
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Which type of computer is intended for individual use?
A) Supercomputers
B) Mainframe Computers
C) Personal Computers (PCs)
D) Workstations
Answer: C) Personal Computers (PCs)
What does CPU stand for in computer terminologies?
A) Central Processing Unit
B) Random Access Memory
C) Hard Drive
D) Operating System
Answer: A) Central Processing Unit
Which component connects and controls all other components in a computer system?
A) CPU
B) RAM
C) Motherboard
D) Storage
Answer: C) Motherboard
Which disadvantage is associated with over-reliance on computers?
A) Increased Efficiency
B) Dependency issues if they malfunction or fail
C) Automation benefits
D) Storage capabilities
Answer: B) Dependency issues if they malfunction or fail
What type of computers are embedded in devices like smartphones and household appliances?
A) Supercomputers
B) Mainframe Computers
C) Personal Computers (PCs)
D) Embedded Computers
Answer: D) Embedded Computers
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What is the first step in effective time management according to the text?
A) Setting long-term goals
B) Defining urgency of tasks
C) Creating a detailed schedule
D) Seeking feedback from peers
Answer: B) Defining urgency of tasks
How does prioritization contribute to efficiency in time management?
A) By focusing on trivial activities
B) By allocating resources randomly
C) By increasing productivity on key tasks
D) By avoiding planning altogether
Answer: C) By increasing productivity on key tasks
Why is defining importance crucial in time management?
A) To delay important tasks for later
B) To understand the value of each task
C) To ignore long-term goals
D) To increase stress levels
Answer: B) To understand the value of each task
What is a benefit of breaking down larger tasks into smaller steps?
A) Decreasing efficiency
B) Making tasks more overwhelming
C) Increasing achievability
D) Avoiding planning tools
Answer: C) Increasing achievability
How does monitoring performance help in achieving goals?
A) By ignoring feedback mechanisms
B) By avoiding self-assessment
C) By staying on track and making progress
D) By not establishing KPIs
Answer: C) By staying on track and making progress
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Which tool or technique can help organize and track tasks effectively?
A) Ignoring deadlines
B) Using productivity tools like to-do lists
C) Avoiding time blocking
D) Not breaking down tasks into smaller steps
Answer: B) Using productivity tools like to-do lists
Why is adaptability important in time management?
A) To stick rigidly to plans
B) To avoid adjusting priorities
C) To anticipate challenges and adjust schedules
D) To increase stress levels
Answer: C) To anticipate challenges and adjust schedules
How does prioritizing based on importance align with goals?
A) By focusing on trivial activities only
B) By working towards significant objectives
C) By avoiding stress reduction techniques
D) By not optimizing resources effectively
Answer: B) By working towards significant objectives
What role do KPIs play in monitoring performance effectively?
A) They hinder progress tracking
B) They provide objective measures of progress
C) They are irrelevant in time management
D) They increase stress levels
Answer: B) They provide objective measures of progress
How does effective planning help reduce stress levels?
A) By creating chaos and confusion in schedules
B) By providing a clear roadmap of tasks to be done
C) By avoiding resource optimization strategies
D) By not anticipating potential challenges
Answer: B) By providing a clear roadmap of tasks to be done
What is the purpose of regular check-ins in monitoring performance?
A) To avoid evaluating progress regularly
B) To assess adherence to the plan and goal achievement
C) To ignore feedback from supervisors and mentors
D) To decrease self-awareness in performance tracking
Answer: B) To assess adherence to the plan and goal achievement
How does defining urgency differ from defining importance in time management?
A) Urgency focuses on long-term goals, while importance focuses on short-term goals.
B) Urgency refers to immediate attention, while importance relates to value.
C) Urgency involves trivial tasks, while importance involves significant activities.
D) Urgency leads to stress reduction, while importance increases stress levels.
Answer: B) Urgency refers to immediate attention, while importance relates to value.
Why is seeking feedback from peers important in monitoring performance?
A) To avoid gaining insights for improvement
B) To maintain a stagnant approach to tasks
C) To identify areas where improvement is needed
D) To decrease adaptability in planning strategies
Answer: C) To identify areas where improvement is needed
How does resource optimization contribute to productivity in time management?
A) By allocating resources randomly without prioritization
B) By focusing on trivial tasks for extended periods
C) By allocating time, effort, and attention to high-priority tasks
D) By avoiding adaptability and flexibility in planning
Answer: C) By allocating time, effort, and attention to high-priority tasks
What is the significance of adaptability when monitoring performance?
A) To stick rigidly to initial plans without adjustments
B) To anticipate challenges and adjust strategies accordingly
C) To avoid seeking feedback from mentors or supervisors
D) To increase stress levels by resisting change
Answer: B) To anticipate challenges and adjust strategies accordingly
How does operationalizing the plan contribute to effective time management?
A) By avoiding breaking down larger tasks into smaller steps
B) By not allocating specific time slots for each task
C) By creating a detailed action plan based on priorities
D) By ignoring the use of productivity tools or techniques
Answer: C) By creating a detailed action plan based on priorities